Category: Hospitable

  • Revising flow for P2007S5 from acceptance forward.

    Revising flow for P2007S5 from acceptance forward.

     

     

     

     

     

     

     

     

    • Reason: ensure 100% successful check in, once registration is completed 100% of the time.
    • The registration notification should be easier… but the point of this is to ensure every person knows where to go.
    • Visual Help is So important as well.

     

    Found some stuff form the quinta suite.. Lets get that one int here

     

     

     

     

     

  • Development Update – Reservation Archive & PMS Integration

    Development Update – Reservation Archive & PMS Integration

     

    Development Update – Reservation Archive & PMS Integration

    Date: July 2, 2026

    Team,

    Today’s work produced several important improvements to the Reservation integration between Hostipable, Zapier, and WordPress.

    Completed

    1. Reservation Archive Redesign

    The Reservation Archive page has been significantly improved.

    Instead of showing minimal information, each reservation card now displays:

    • Reservation Code
    • Reservation Status
    • Guest Name
    • Number of Paid Guests
    • Booking Platform
    • Check-in Date
    • Room Category
    • Room Name
    • Property Address
    • Total Paid

    This makes the reservation archive much more useful as an operational dashboard.


    2. Property Category Mapping

    Hostipable now sends the room category (examples: P2007S4, P2014R1, etc.).

    Using this information we can determine:

    • Property
    • Address
    • Building
    • Other metadata

    This is a major improvement because the UI can now identify the property regardless of which room was booked.

    Example:

    Room Category
    P2007S4
    
    ↓
    
    Property
    2007 West 100th Street
    
    ↓
    
    Display correct address automatically
    

    This opens the door to much richer reservation displays.


    3. Reservation Information Display

    Reservation cards now contain enough information for staff to quickly identify:

    • where the guest is staying
    • what platform booked it
    • guest count
    • payment amount
    • exact room
    • exact property

    without opening the reservation.


    Important Next Feature

    Guest Reservation Claim

    One major missing feature became obvious.

    Currently reservations exist independently of users.

    Instead, reservations should eventually become attached to the guest’s account.

    Desired workflow:

    Reservation Created
    ↓
    
    Guest receives invitation
    
    ↓
    
    Guest creates/logs into account
    
    ↓
    
    Guest claims reservation
    
    ↓
    
    Reservation permanently linked to user account
    

    Benefits:

    • Guest Dashboard
    • Messaging
    • Digital Guidebooks
    • Checklists
    • Future Reservations
    • Loyalty tracking
    • Better CRM
    • Personalized experience

    This is probably one of the highest-value improvements for the platform.


    Issue Discovered

    The Reservation Archive currently shows duplicate reservation cards after updates.

    Example:

    Reservation HMP9NNQPXE
    
    Changed
    
    Reservation HMP9NNQPXE
    
    Changed, Edgewater Residence VII
    

    and

    Changed
    
    Changed, P2014 Edgewater Residence XIV
    

    This indicates that updates are being inserted as new records rather than updating the existing reservation.

    The synchronization process should instead:

    Find reservation by Reservation ID
    
    ↓
    
    Update existing reservation
    
    ↓
    
    Do NOT create a duplicate post
    

    Possible Enhancement

    Once the property mapping is stable, we can expose additional information automatically:

    • Property photos
    • House Manual
    • Parking Instructions
    • Wi-Fi
    • Smart Lock Instructions
    • Emergency Contacts
    • Maintenance Contacts
    • Local recommendations

    without requiring additional reservation-specific data.


    Overall Progress

    Today’s work substantially advances the architecture toward a true PMS-backed reservation system in WordPress.

    The reservation archive is now evolving from a simple list into an operational dashboard, while the new property mapping creates the foundation for guest portals, property intelligence, and future automation.

    The next major milestone should be implementing Reservation Claiming, which will connect reservations to registered users and unlock personalized guest experiences.

  • P3769R3 – Changing the Minimum stay requirements, adjusting

    P3769R3 – Changing the Minimum stay requirements, adjusting

    dynamic pricing for P3769R3

     

     

    hope the fact I added “hospitable” as a category does not impact the visibility. This post as it is should only show to administrator level users.

     

     

     

  • Important: Stripe Configuration.We can go behind the scenes

    Important: Stripe Configuration.We can go behind the scenes

     

    We are able to capture or cancel payments on stripe, even the payments done through hospitable. today I had to do that with a paymment from Jeniffer Lee, that was in limbo I simply went to strtipe/transactions and uip top it has the two options to capture or cancel the payment that has already been authorized, and that is why Jeniffer had the ability to send us the screen shot the previous day showing the payment already there.

     

    Hospitable Non Priority Customer Service

    • it is definitely non priority, as we submitted the ticket to have a human perform the task I just performed and it is now 7:22 AM on 4/10 and we are still to receive a reply

     

    And above the two screen shots from the guest informing us that the payment was not yet “captured” – althou8gh the guest said: payment was already taken from my account but not completed yet.

     

    Not suure if this is a typical occurrence but we have to doccument this here as such