Details: Promo Code FLEX25JAY has been created and activated on hospitable.com.
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Please ensure all team members are informed and ready to utilize this code appropriately for eligible guests.
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Laundry facilities are available for guest use at an additional fee:
Reservations of less than 3 days: Flat fee of $25 per stay.
Reservations of 3 days or more: Flat fee of $50 per stay.
Laundry usage must conclude one hour before quiet hours begin. (For example, if quiet hours start at 10:00 PM, laundry must be completed by 9:00 PM.)
We appreciate your understanding and cooperation in maintaining a pleasant environment for all guests.
Let’s take you to one of our private rooms in Cleveland, Ohio — around midnight. A guest and a member of our staff had a 15-second exchange that could’ve ended in a “Goodnight and sweet dreams”… but instead? Well, buckle up.
The guest started a sentence in English… ended it in Spanish. Our team member — a multilingual human doing his best with Spanish as his third language — leaned in with curiosity and asked for clarification on an unfamiliar word. That’s it. No sarcasm. No ridicule. Just genuine, respectful curiosity.
But apparently, that moment didn’t land well. An escalation followed. An official discrimination report was filed. 🤯
Now… if you’ve been following StayWithJay, you know we don’t do nonsense. We do clarity, kindness, and accountability — across all interactions. So what happened next?
A full investigation by Airbnb was launched. We cooperated. We stood firm in our truth. We told our side. And guess what?
🎉 Case closed. No violation. Full exoneration.
We share this not to dunk on drama, but to affirm something real:
We are 100% committed to respecting every guest, every time — and we expect the same in return.
We honor culture. We welcome difference. But we will always, kindly and firmly, push back on behavior that disrespects our homes, our team, our neighborhoods, and the communities we operate in — from Cleveland to São Paulo, Pittsburgh to Los Mochis.
This is the reality of running short-term rentals in real homes, in real communities. We are not a hotel chain. We are residential, and that means mutual respect isn’t optional — it’s the foundation.
At StayWithJay.com and across our partner brands, we will always protect the dignity of our team, our guests, our neighbors — and yes, ourselves.
So here’s to safe, soulful, no-nonsense stays — and to staying human, no matter what language we speak. ❤️💪🌍
#RuleBusterSeries
#StayWithJay
#RespectIsTheRule
#NoNonsenseStays
#ShortTermStrong
At StayWithJay, we’ve always focused on giving you great places to stay. Now, we’re also making sure you have more ways to book—and more ways to save.
We believe in transparency, flexibility, and value. While platforms like Airbnb and Booking.com make it easy to find us, did you know that:
Booking direct can save you 10–20% in service fees.
You get faster check-in instructions, plus access to exclusive discounts and perks.
You check in earlier—2:00 PM instead of 4:00 PM, at no extra cost.*
We can customize your stay—more flexibility, fewer restrictions.
No cancellation fees—change your plans with peace of mind.**
That’s why we’re upgrading our direct booking experience at staywithjay.com—so you can get all the convenience of an OTA, without the extra cost.
If you’ve already booked through Airbnb or Booking.com, we welcome you. And if you’d like to rebook directly and save—we’re here to help with that too.
Prefer to stick with Airbnb or Booking.com? No problem. Just visit staywithjay.com, select the room, suite, or apartment you want, and click the Airbnb or Booking.com link to be taken directly to that listing.
It’s your stay—your way.
