Hi! Thanks for choosing Stay with Jay! Booking is for 1 private room in a shared home. ONE OCCUPANT only (adjust for 2 if needed). Respect other travelers. 🚫 No parties/events. 🚫 No visitors—NO exceptions. 🚫 No refunds for misunderstandings. Full rules: staywithjay.com/rules. We look forward to hosting you! Must complete Virtual Check In Prior to Arrival.
Category: FAQsNEWS
FAQs
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❓ What does “2 guests” on my reservation mean? Can I have visitors?
❓ What does “2 guests” on my reservation mean? Can I have visitors?
Each Stay With Jay suite or room has a listed capacity — from 1 guest in our smallest private rooms to 5 guests in our largest apartments. Most of our accommodations have a capacity of 2 guests.
It’s important to distinguish capacity from registered guests:
- Capacity = the maximum number of people the space can host.
- Registered guests = the people listed on your reservation.
For safety and comfort in our shared homes, only registered guests are allowed on the property. Visitors who are not on the reservation are not permitted, even if they are not staying overnight.
You are in control of your reservation: if you are traveling with someone else, simply add them to your booking. Guest counts can be adjusted at the time of booking or afterward. Please note that some rooms and suites may have additional charges for extra guests.
📌 See our full house rules at: www.staywithjay.com/rules
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❓ How do I activate my lock if the pad is not lighting up?
❓ How do I activate my lock if the pad is not lighting up?
Thank you for letting us know. If the code you were given is not working for accessing your room/suite, please follow these steps:
- Wake up the lock – Gently brush your hand over the smart lock until it lights up.
- Enter your code – Type in your personal code (####), then press the pound sign (#).
- Open the door – Once accepted, turn the handle and push the door open.
- Try again if needed – If it still doesn’t work, please wait 60 seconds and try again.
📌 If issues continue, contact us right away so we can assist.
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Airbnb Instant Book Pre Message
Hi! Thanks for choosing Stay with Jay! Booking is for 1 private room in a shared home. ONE OCCUPANT only (adjust for 2 if needed). Respect other travelers. 🚫 No parties/events. 🚫 No visitors—NO exceptions. 🚫 No refunds for misunderstandings. Full rules: staywithjay.com/rules. We look forward to hosting you!