Cleveland by Jay

Author: Jay

  • The Bermuda Triangle of Small Biz: When Growth Kills Control

    The Bermuda Triangle of Small Biz: When Growth Kills Control

    When your remodeling crew outgrows your control — what happens next?
    Wesley got back on the truck and what he found forced a major reset.

    This episode is a brutally honest breakdown of what goes wrong when expectations aren’t set, when hours aren’t tracked, and when foremen (and apprentices) operate without a clear plan.
    Jay and Wes walk through the accountability chain — from the field, to the foreman, to the office — and how to put it back in place before the business bleeds out.

    🧱 Topics Covered:
    — What Wesley found when he shadowed his own crew
    — The missing “hours allowed” problem
    — Why job costing must start on paper
    — How to fix remodeling ops before they crash
    — Holding your team (and yourself) accountable

    💡 Key Quote:
    “If your team doesn’t know what’s expected, how can you hold them to it?”

    🎯 For:

    • Small business owners scaling too fast
    • Contractors, tradesmen, remodelers
    • Operations managers in the field
    • Anyone trying to fix a money-leaking team

    🎙 More CEO’s Grind:
    https://ceosgrind.com
    💼 Strategy Support: https://catalystwin.com
    🔧 Wes’s Company: https://buildingwaters.com

    #RemodelingBusiness #CEOGrind #TradesLeadership #Accountability #ServiceFusion #BuildingWaters #FieldOps #SmallBusinessFix #ConstructionLife #PodcastDrop

     

  • Found an old contract… and a hard lesson.

    Found an old contract… and a hard lesson.

    Here’s a draft post idea you can use for The CEO’s Grind to tell that story and spark engagement:

    Post Draft

    Title/Hook:
    📑 Found an old contract… and a hard lesson.

    Body:
    Going through paperwork this week, I came across a contract from a few years back with a contractor who promised to move/install a steel support beam in my basement.
    I paid a $1,350 deposit, bought the materials, and waited.

    Guess what?
    The job was never done. Calls went unanswered. Materials sat. Money gone.

    That was one of the last times I got bamboozled into paying half-down to someone I didn’t really know. Pleasant? Yes. Professional? Absolutely. But still — vanished.

    It stung, but it also became a turning point:
    👉 I don’t hand over big deposits anymore without safeguards.
    👉 I document everything.
    👉 And most importantly — I share these lessons, so others don’t repeat them.

    💬 Your turn: What’s the wildest thing you’ve uncovered while digging through old contracts, receipts, or business files? Ever been burned by a “too good to be true” deal?

    Let’s swap stories — because every loss is tuition in the school of business.

    CTA:
    ➡️ Drop your story in the comments. Someone else might learn from your hard-earned lesson.

    Hashtags:
    #CEOsGrind #BusinessLessons #EntrepreneurLife #Contractors #Leadership #StayWithJay #CatalystWin #BuildingWaters

  • The most fragile piece

    The most fragile piece

    The unspoken weak link in airbnb operations that suck the life of any profit margin:

    The crew who cleans and turns your rooms. As. much as services that promise the best of the best cleaners on time, etc. These services will never beat a personal connection between the airbnb owner and the team that cares for their residences.  Of course, at times one needs to recourse to Turno and similar services; but striking the right balance between a trusted Vendor, who KNOWs KNOWs your residences and how you do things, adds more than to just the bottom line; it adds to the piece of mind.

    What do you think? Do you agree?

  • What Happens when I book a private room for 2 people but I want to bring more than 2?

    What Happens when I book a private room for 2 people but I want to bring more than 2?

    When you inform us that you “are bringing more than one person” when completing the virtual check in, we re-inform you of the total capacity of the room, and suggest either an upgrade, or that you book an additional room. That option may either be on the same residence or in one of our sister residences.

    Bringing more than the total occupancy capacity of your private room is against health and safety protocol and is never tolerated. Every guest must be registered and accounted for.

    Thanks for your understanding.