Author: Jay

  • Why are you charging me for a second guest?

    Why are you charging me for a second guest?

    When It has come to our attention that an additional guest has accompanied you during your stay. Please ensure you accept the alteration request to update your reservation and account for the second guest. Transparency is key in maintaining the trust and integrity of the shared spaces we provide.

    Since this was not disclosed prior to your check-in, we will review your previous reservations as part of our standard procedure to ensure consistency with our policies. Our residences operate on an honor system to create a fair and pleasant experience for everyone, and your cooperation in adhering to these standards is greatly appreciated.

    Thank you for your understanding!

    Please also see: What does 2 guests on my reservation mean?

    and https://clevelandbyjay.com/2025/09/23/%e2%9d%93-what-does-2-guests-on-my-reservation-mean-can-i-have-visitors/

    What happens when I fail to disclose an additional guest?

  • Attempting to add a payment button super quickly based on the post name or somethingg

    Attempting to add a payment button super quickly based on the post name or somethingg

    Confirmation Email:

    Thank you for purchasing your early check in for your stay. The early check in will be activated based on availability, no later than 30 minutes from payment completion. For immediate assistance, send an email to support@staywithjay.com.

  • Edgewater Residence VII

    Edgewater Residence VII

    Welcome to our thoughtfully managed residence on West 100th Street, designed for comfort, privacy, and an easy contactless stay. Whether you’ve booked a private room or one of our larger suites, every detail here supports a quiet, independent guest experience.

    🌿 Shared Spaces

    Guests have access to the shared kitchen for light cooking and meal prep, plus a comfortable dining area. The kitchen is fully equipped with all essentials—microwave, stove, refrigerator, coffee maker, dishes, and cookware. Please clean up after use and respect quiet hours in shared spaces.

    If you’ve booked one of the two private rooms, you’ll share a full bathroom with one other guest. All other suites (300+ sq. ft.) include private en-suite bathrooms.

    🛏️ Private Suites

    Each suite features a private entrance code, Smart TV, office desk and chair, full-length mirror, and high-speed WiFi. Two suites include a mini-fridge, and the third will soon have one installed. Every space is designed to feel fully private and self-contained, offering the freedom of an apartment with the simplicity of a managed stay.

    🧺 Laundry Access

    Laundry service is available through a Laundry Pass, which can be purchased depending on your length of stay. Instructions are shared digitally before check-in.

    👥 Host & Privacy

    A StayWithJay host resides on-site in private quarters (typically the lower level). Hosts are available for assistance and light conversation but will never intrude on your stay. All communication and transactions are handled digitally to maintain a touchless, professional environment. You’ll always have privacy unless you request help.

    🔐 Guest Experience

    Check-in and verification are fully contactless. Every guest completes a secure virtual check-in and signs our rental agreement before arrival, ensuring a smooth and transparent process. We respect guests’ personal space and expect the same courtesy toward our hosts and other residents.