🧼 StayWithJay Cleaning Standards Policy
[2025-07-27 | 19:55 UTC]
🧼 StayWithJay Cleaning Standards Policy
Policy Title: Minimum Kitchen & Shared Appliance Cleanliness Standards
Applies To: All Co-Hosts, Turnover Teams, Property Managers
Effective Immediately
🔹 Background
StayWithJay is built on providing a “hospitality-first” guest experience. Our brand is rooted in curated, thoughtful design, consistent comfort, and professional presentation across all listings. The condition observed at P3866A1 does not reflect StayWithJay standards.
🔸 Policy Requirements
1. Kitchen Drawer Minimum Stock:
- All drawers must contain a complete utensil set (forks, knives, spoons) for at least 2x the sleeping capacity of the unit.
- Additionally, each listing must include:
- One serving utensil set (ladle, spatula, tongs)
- A bottle opener/corkscrew
- A sharp chef’s knife
- At least one cooking spoon
- A can opener
2. Shared Appliance Sanitation – Especially Ice Makers & Refrigerators:
- Ice makers must be cleaned and sanitized at each turnover. No visible grime, residue, or mold.
- Refrigerators and freezers must be emptied completely, wiped, and deodorized if needed.
- Ice bins must be emptied and rinsed unless unit is long-term and confirmed in-use.
3. Visual + Smell Check Required:
- Co-host or turnover lead must perform a quick visual + odor audit before listing is marked ready.
4. Accountability:
- Photo documentation of kitchen drawer and ice maker is now required on Hospitable or group thread for properties with kitchen appliances.
🚫 Non-Compliance Notice
Any report or discovery of violations will result in a flagged turnover, and if repeated, removal from preferred rotation until retraining is completed. Guests noticing such oversights leads to review penalties and internal brand damage.
👤 “That’s Not How You Stay With Jay.”
Let this be our internal rally cry. If a guest can open a drawer and see it is bare, or open an ice maker and be grossed out, we have failed.
Hold the standard. Enforce the expectation. We’re not just “clean,” we’re intentional.
At this cost the additional cost per listing is 15 bucks per month.
